IT MANAGED SERVICES

AimServe's IT Managed Services offering is a customized bundle of services that provides customers with flexibility in the use, management, and operations of their IT systems and infrastructure including:

Service Area

We offer a hybrid approach of onsite as well as offsite models, taking into consideration that different organizations may prefer a suitable blend of the two approaches. We offer remote services from our professional, polite and patient support staff as well as on-site support, maintain, install and infrastructure build up service.

Remote Infrastructure Management services
Remote Infrastructure Management services offers all the benefits of managed services coupled with benefits of further reduction in cost of IT Infrastructure support, faster issue resolution time and access to top-notch talent.
IT Infrastructure downtime can have a devastating impact on your business, often resulting in lost revenue, dissatisfied customers and damaged credibility in the marketplace. Our remote monitoring capability has the skill and expertise to make certain that your IT assets are up and running continuously thus ensuring business continuity.
Constant migration toward complex and newer technologies makes IT management even more complex. There is also a growing desire to have a single partner with multi-vendor expertise and multi-services capability. We offer remote services from our well equipped support center offers you all that you require from a service provider to manage your IT infrastructure.

Services Plan

Service Item

Basic

Advance

Premium

Remote Infrastructure Management services

Yes

Yes

Yes

Help Desk Hot Line Service

Yes

Yes

Yes

Ad Hoc On-Site Service

 

Yes

Yes

Routine On-Site Health Check Service

 

 

Yes

Remote Health Monitoring Service

 

 

Yes

 
MAIN SERVICES
SERVICES OVERVIEW