IT Managed Services

AimServe's IT Managed Services offering is a customized bundle of services that provides customers with flexibility in the use, management, and operations of their IT systems and infrastructure including:
AimServe has extensive experience in implementing Compiere & ADempiere ERP projects, from simple trading operations to complex manufacturing processes. Aimserve provides complete Compiere implementation and project management services to our important customers.

AimServe service products are customized services that it provides, and you can choose the service provision, management and operation of the customer’s IT system and infrastructure
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Service Area

  • Help-Desk Services
  • Network Managed Services
  • Desk-Side Managed Services
  • Server and Application Managed Services
  • Security Managed Services

We offer a hybrid approach of onsite as well as offsite models, taking into consideration that different organizations may prefer a suitable blend of the two approaches. We offer remote services from our professional, polite and patient support staff as well as on-site support, maintain, install and infrastructure build up service.

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Remote Infrastructure Management services

Remote Infrastructure Management services offers all the benefits of managed services coupled with benefits of further reduction in cost of IT Infrastructure support, faster issue resolution time and access to top-notch talent.
IT Infrastructure downtime can have a devastating impact on your business, often resulting in lost revenue, dissatisfied customers and damaged credibility in the marketplace. Our remote monitoring capability has the skill and expertise to make certain that your IT assets are up and running continuously thus ensuring business continuity.
Constant migration toward complex and newer technologies makes IT management even more complex. There is also a growing desire to have a single partner with multi-vendor expertise and multi-services capability. We offer remote services from our well equipped support center offers you all that you require from a service provider to manage your IT infrastructure.

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Services Plan

Basic

  • Remote Infrastructure Management services
  • Help Desk Hot Line Service

Advance

  • Remote Infrastructure Management services
  • Help Desk Hot Line Service
  • Ad Hoc On-Site Service

Premium

  • Remote Infrastructure Management services
  • Help Desk Hot Line Service
  • Ad Hoc On-Site Service
  • Routine On-Site Health Check Service
  • Remote Health Monitoring Service
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